Als Operations Manager-dutch speaking (m/w/d) übernimmst du die Verantwortung für ein Kundenservice-Projekt eines Niederländischen Kunden im Telco-Bereich sowohl in operativer als auch strategischer Hinsicht und wirst bis zu 5 Team Leads (Freelancer) führen mit jeweils …
As the first point of contact for incoming inquiries from prospective and existing customers from our Dutch-speaking markets, you will advise on our product and service portfolio, work out customer-specific requirements and needs, and in the process qualify the …
Handling native language customer contacts, including responding to incoming phone calls and written correspondence - Delivering service excellence by efficiently problem-solving and positively reacting to customer situations in a professional, polite, and clear manner
Assuring timely deliveries and handling non-conformities are part of your daily tasks. In doing so, you are responsible for entering master data of contracts into our IT systems and keeping this data updated … excellent communication skills in Dutch and English, French and/or German are a plus
In Addition, you gain insights into running projects and process improvement initiatives right from the start and you can actively participate in them. WHAT YOU OFFER … excellent communication skills in Dutch and English, German is a plus
Handwerklich-technische oder kaufmännische Berufsausbildung (Bürokaufmann, Sachbearbeiter Büromanagement, Office Manager, Kaufmann für Bürokommunikation, Mitarbeiter im Rechnungswesen) - Gute / sehr gute Sprachkenntnisse in Wort und Schrift - Niederländisch / Holländisch (Dutch)
In this role, you will: Act as point of contact and provide professional learning services to internal and external stakeholders such as trainers, conference hotels, caterer etc. As follow up to these training events, you will check attendance lists, calculate the costs and trainer`s fees and maintain the training history of the …
Prepare & file the Dutch fiscal unity corporate income tax return … Manage and contribute to group tax reporting and transparency such as (Public) Country-by-Country Reporting, DAC6, and Pillar Two compliance … Collaborate with internal and external stakeholders such as external auditors and tax authorities
Wir suchen weitere Kolleg:innen im Homeoffice Deutschlandweit für unsere Qualitätsabteilung für About You! Du besitzt Niederländisch-Kenntnisse auf C2, Englisch-Kenntnisse auf C1 und Deutsch-Kenntnisse auf mind. B2 Niveau? Dann komm zu uns
Keep on top of a high volume of customer calls, emails and live-chats - Ensure their Dutch customers queries or complaints are answered with the aim of a first time resolution - Perform customer engagement calls to existing members